Manage complex logistics while ensuring quality.

Field Service technicians face multiple logistics challenges every day that can affect their ability to meet their goals - from their route and schedule, to having the right parts on hand, to being able to diagnose problems and interface with the dispatcher.

Issues in any one of these areas can result in lost time, lost revenue and lost customers. Wireless Matrix helps you manage the complexity while ensuring quality and the highest levels of productivity.

Ensure field operations are 100% in touch.

Wireless Matrix provides wireless data infrastructure and support that extends the operation of your field service technicians. We provide:

• Multi-mode communications so your technicians can connect from remote areas without dialing-in
• 802.11b capability allowing the driver to remain connected when away from the vehicle, even within a residence
• GPS services to manage and direct your fleet to secure the best coverage for all your customer's needs.

Increase flexibility and reduce costs.

Our communications solutions and services help you realize greater flexibility and efficiency in managing your field force. You can:

• Reduce costs stemming from manual processes
• Provide a wider range of services
• Enhanced customer service experience everywhere your technicians do business

To see how we can enhance your Field Service capabilities, contact Wireless Matrix now!